Energy
Residential Peak Rewards
Wadsworth Peak Rewards is a new energy management program for City of Wadsworth electric customers that's so important, we'll pay you to participate. You'll earn $25 right away, then $40 every summer you participate in the Peak Rewards program.* These rewards appear as credits on your electric bills. There’s no catch. There's no charge. The program is completely voluntary.
Residential Participation
But Wadsworth needs your participation. On the hottest summer days when thousands of central air conditioners in our area are all running at the same time, the demand for electricity can put a strain on our power supply. That's where you come in. Join now and we'll install your choice of a web-programmable thermostat inside your home or an outdoor switch near your central air conditioning unit. These devices will automatically "cycle" your air conditioning unit on days when electricity demand is highest, helping to reduce demand when it counts most. During these times, your unit's fan will continue to run, circulating air throughout your home. The program functions automatically, so participation requires your home be equipped with broadband service.
How You Help
With Peak Rewards, you help keep our power supply steady, maintain electricity prices that are lower than the national average, and improve the impact on the environment by reducing carbon emissions. And you can save even more next summer by enrolling your pool pump and/or electric hot water heater.**
Introducing the Peak Rewards Thermostat
The Peak Rewards Web-programmable Thermostat can save you even more money – as much as 10% off your annual electric bills. Plus, it gives you the power to control your facility’s temperature remotely, so it's just right when you walk in the door. This state-of-the-art energy-saving device will be professionally installed at no charge to you. Customers must have broadband (BB) Internet access to receive the web-programmable thermostat or outdoor switch.
Thermostat Features
- Program for up to 10% annual savings on your cooling and heating bills*
- Change temperature and program manually at your facility, or through the Internet
- Seven-day/four-interval programming for customization to your schedule
- Large high-resolution LCD display for reading at a glance
- Professionally installed in your facility at no charge

Our technician will assess the condition of your unit(s) when he arrives onsite for device installation. If there are problems that can be repaired or remedied, and that allow you to participate, the technician will explain the situation and your options, and you will be able to participate once the system repairs are completed by your HVAC contractor. (Our technicians are not allowed to make repairs for you.) If there are fundamental or major problems with your system, which may include you having one of a few particular brands/models of systems that are inherently incompatible with the Peak Rewards equipment, you will also be notified of the situation, and what options, if any, exist for you to participate.
Installation of the new thermostat and removal of your old thermostat will take approximately an hour. However, our technician will spend as much time as needed, helping you program your new thermostat, and answering any questions you may have about its operation or the Peak Rewards program.
To qualify for Peak Rewards, you should be a business with a central air conditioning unit and be a City of Wadsworth electric customer. Hot water heaters are also eligible for enrollment. Since conservation periods are initiated by sending a broadband signal to the Peak Saver device, customers must have a broadband connection to participate. If you have any questions about whether or not your business qualifies, please contact us prior to enrollment at 1-866-224-8287. The following equipment does not qualify for Peak Rewards and are therefore unable to receive an energy saving device: Geothermal heat pumps (also known as GeoExchange, earth-coupled, ground-source, or water-source heat pumps), Evaporative coolers (also known as swamp, desert, or air coolers), Chillers, or Thermostats controlled by alarm or automation systems. If you have any questions about whether or not your business qualifies, please contact us prior to enrollment at 1-866-224-8287.
Yes, only you can decide what's appropriate for you. However, we want to make sure you are aware that the temperature inside the facility may increase during a conservation period, and you should take that into consideration before enrolling.
The energy saving benefits of programmable thermostats have been explored by the U.S. Department of Energy (DOE). According to the DOE, depending on usage patterns and how effectively you program the thermostat, it is possible to save as much as 10% on cooling and heating costs, assuming winter set backs and summer set forwards when the facility is empty.
If you have a question about your energy device installation or about the program, just call us toll-free at 1-866-224-8287, Monday through Friday, 8 a.m. to 6 p.m. for prompt customer service and technical assistance. If there is an issue after 6 p.m., an after-hours technician is available for emergency calls.
Generally, installation takes place within one month of your enrollment, though you can schedule an installation any time that is most convenient for you, including Saturdays.
Installation of the new thermostat and removal of your old thermostat will take approximately an hour. However, our technician will spend as much time as needed, helping you program your new thermostat, and answering any questions you may have about its operation or the Peak Rewards program.
Yes. Our technicians will custom install the thermostat inside your facility. You must first call to schedule an appointment, then be available to allow our technician entry to your facility to perform the installation.
Once you access the Internet web page, you can change your thermostat settings no matter where you are, at any time of day. This feature may be particularly useful if you suddenly find you are going to be away for an extended period and want to change your settings, or you are going to return earlier than planned.
Internet access to your Peak Rewards thermostat is through a web page, with a secure password you select and only you know. All that the City of Wadsworth can do with your password is reset it if you forget it and verify you are the customer on the account. You are the only one with control over this feature, and access is shielded behind security measures designed to protect the confidential customer information of all of our customers.
A Peak Rewards web-programmable thermostat is a digital thermostat that allows you to adjust the temperature settings of your facility according to a preset schedule that you choose. This can be done either manually or remotely through an Internet connection. This differs from other programmable thermostats you can buy and install, in that it allows you to remotely adjust your temperature settings from any computer or smartphone virtually anywhere in the world. During times of peak electricity demand, your Peak Rewards web-programmable thermostat will receive a signal through your broadband connection to initiate a conservation period.
A Peak Rewards web-programmable thermostat is a digital thermostat that allows you to adjust the temperature settings of your facility according to a preset schedule that you choose. This can be done either manually or remotely through an Internet connection. This differs from other programmable thermostats you can buy and install, in that it allows you to remotely adjust your temperature settings from any computer or smartphone virtually anywhere in the world. During times of peak electricity demand, your Peak Rewards web-programmable thermostat will receive a signal through your broadband connection to initiate a conservation period.
The outdoor switch will be installed near your outside air conditioning unit, so it is not necessary for you to be available at that time as long as the technician can get to the unit without interference from such obstacles as a locked fence or a dog. Just be sure your outdoor air conditioning unit and electrical safety box are accessible to our technicians.
An outdoor switch is a device that is connected near your exterior air conditioning unit. It receives a signal over your broadband connection to cycle your air conditioning compressor (not the whole A/C system), to run half the time it did during the hour prior to the conservation period. The indoor fan will continue to circulate air throughout your facility even though the compressor has reduced operating time.
Reducing the use of fossil fuels reduces greenhouse gas emissions. By reducing electricity demand during a conservation period, Peak Rewards also reduces emissions by averting the need for production of additional electricity. When load is highest and supplies are strained, the least efficient power plants must be brought into operation to meet demand or outages become likely. Lower efficiency electricity production also generally equates with higher emissions. The Peak Rewards approach reduces the urgency in building additional power lines and power stations, thereby preserving our natural environment.
Peak period energy is our most expensive. During the "peak demand" times of summer, Peak Rewards works to reduce electricity usage by "cycling" central air conditioners throughout the region, averting power outages. This reduces the need to build costly, new electrical infrastructure that can drive up rates, and reduces the amount of fossil fuel bought and burned to generate power to satisfy demand.
The City of Wadsworth electric customers use more electricity during the summer season than at other times of the year. As the area grows and more new and existing customers install central air conditioners, demand for electricity reaches higher and higher peaks in the summer, putting a strain on the power system. Participating in Peak Rewards helps all of us to avoid paying for the construction of new power plants built primarily to operate only during times of very high electricity demand for a handful of hours per year.
If a customer withdraws from the Peak Rewards program, they will forgo any future monthly participation bill credits. At this time, the City of Wadsworth does not plan to remove the web-programmable thermostat or outdoor switch in the event of withdrawal. If you are interested in leaving Peak Rewards, please call us at 330-335-2861.
All customers are permitted to override 1 non-Priority control period during the cooling season. If a participant chooses to override a second event during the season, they would forgo their monthly bill credit for that month. Participants who wish to override a control period will need to call our Peak Rewards Service Center at 330-335-2861.
Yes. This could occur, and in that event you would be required to participate per the program rules and the customer agreement.
Check your web-programmable thermostat. When a conservation period occurs, the LED will glow red and the display will read "Event in Progress" at the top of the screen. The center of the control arrows will maintain a steady light for the duration of the period. If you have an outdoor switch, you will need to go outside to inspect the device. A red LED will appear in the window of the outdoor switch throughout the conservation period.
Times of peak electricity demand occur when everyone uses a lot of electricity at the same time, creating stresses on a limited energy supply. The frequency of critical peak demand periods has increased as the population and the use of electric appliances has grown. Peak Rewards is just one way the City of Wadsworth is managing the rising demand for electricity, to avert power outages while keeping electricity rates low, deferring the construction of high cost power plants, and helping the environment by reducing emissions produced on hot, humid days.
Conservation periods typically occur on hot weekday afternoons and can last anywhere from 4 to 6 hours. If an emergency event is called for reliability reasons, it will last until the situation is resolved; therefore the City of Wadsworth cannot state how long a conservation period of this type may last.
The number of conservation periods depends on many factors, including weather, peak electricity demand, and energy costs. Peak Rewards is only activated during times of high electricity demand, emergency conditions, or system testing. In a typical year, one can expect 5 to 7 events.
No. Participation is totally voluntary and you do not pay to participate.
In order to receive the entire available credits in a calendar year, your device must be installed prior to your June bill. Although the City of Wadsworth cannot guarantee installation, if you enroll and schedule your appointment prior to March 30, you are most likely to have the device installed prior to your June bill (even if you receive your bill early in June).
Your $25 installation credit will be applied to your electric bill the following month after the control device is installed. Your $40 annual participation credits will be split into 4 monthly credits, $10 per month June to September. Your monthly bill credits will be applied in the next billing cycle for the previous month of participation. Credit will only be applied if the account is marked as participating on the last day of the bill period. You will receive full credit for the full month of participation in the program as long as your account is marked as participating on the last day of the month (June to September). Additional devices are also eligible for monthly participation bill credits. Qualifying pool pumps earn a $1 per month bill credit (June to September). Participating hot water heaters earn $1.50 per month bill credit (June to September).
Depending on the specific characteristics of your facility, you may or may not notice when a conservation period is occurring. Variables such as insulation, shaded windows, the addition of ceiling fans, and the amount of foot traffic can also affect the temperature. During a conservation period, the temperature in a typical facility may increase 1 to 3 degrees.
To enroll in Peak Rewards, you'll be invited to select the technological device we will install for your participation. Choose installation of either an indoor web-programmable thermostat or an outdoor switch.
When a conservation period is called, your device will receive a signal through your broadband connection that will put your cooling unit's compressor into a "conservation mode". Your compressor will operate half the time it did during the hour prior to the conservation period. The fan will continue to circulate air throughout your facility even though the compressor has reduced operating time.
When you enroll, we'll connect an indoor Peak Rewards web-programmable thermostat or an outdoor switch near your central air conditioning unit. On selected days from June through September (Peak Savings Days), we'll automatically cycle participating central air conditioners to help balance the region's demand for electricity. These events are known as "conservation periods".
As more and more residents acquire large refrigerators, freezers, central air conditioners, and other energy-hungry appliances, the demand for energy increases, straining existing supply. Peak Rewards offers leading-edge technology to residents and businesses as part of a voluntary program designed to manage energy during periods of highest demand, reduce the need to build costly power plants, and avert unanticipated energy shortages and power interruptions before they occur.
Eligibility
- Customer must have central air conditioner, electric hot water heater or pool pump to participate.
- Customer must have control of thermostat. If Customer is a renter, Customer must certify Customer has received approval from the landlord.
- Customer must have a broadband connection.
Incentives / Bill Credits
- The $25 installation credit will be applied to the Customer’s electric bill the following month after the control device (Equipment) is installed.
- The $40 annual participation credits will be split into (4) monthly credits, $10 per month June to September. Monthly bill credits will be applied in the next billing cycle for the previous month of participation.
- Credit will only be applied if the account is marked as participating on the last day of the bill period.
- Customer will receive full credit for the month of participation in the program as long as their account is marked as participating on the last day of the month (June to September).
- Additional devices are also eligible for monthly participation credits. Qualifying pool pumps earn a $1 per month bill credit (June to September). Participating electric hot water heaters earn a $1.50 per month bill credit (June to September).
- The company will install the Equipment as expeditiously as possible, but can’t guarantee installation will occur within a set number of days.
Change in Participation
- If customer elects to be removed from the program, the device will be disabled in the operational and billing systems effective immediately. Note: Equipment will not be physically removed.
- If customer discontinues their participation in the program, they will forgo any future bill credits.
Conservation Periods
- Conservation periods will occur during June 1 through September 30 on non-holiday weekdays (Monday to Friday).
- Conservation periods can last anywhere from 4 to 6 hours.
- Customer may override up to one conservation period per year without changing their incentives.
- Customers who choose to override more than one conservation period per year will forgo their monthly bill credit for any month they override additional conservation periods.
Disclaimer
Work performed by participating contractors is not guaranteed or subject to any representation or warranty, either expressed or implied or otherwise, by the City of Wadsworth or COMVERGE. Neither the City of Wadsworth nor COMVERGE makes any guarantee or any other representation or warranty, expressed or implied or otherwise, as to the quality, cost or effectiveness of any product(s) provided or work(s) performed by any participating contractor or by any such participating contractor’s employees, subcontractors or suppliers. Energy efficiency gains are subject to a number of variable conditions and circumstances. While it is the intent of the Peak Rewards program to achieve energy efficiencies, neither the City of Wadsworth nor COMVERGE guarantees or warrants that any specific energy efficiency gains will be achieved for a particular customer under the program.
* You'll receive a one-time $25 installation bill credit within 60 days of the device installation and a $10 bill credit each month, June through September.
** Participating pool pumps earn a $1.00 bill credit and participating electric hot water heaters earn a $1.50 bill credit each month, June through September.